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✦ Verified Client Outcomes

The Numbers Don't Lie.
Neither Do We.

Vendors sell you on fear. We sell you on results. Every case study below represents a real enterprise client who stopped paying vendor premiums and started keeping their own budget. Independent support works. These numbers prove it.

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68%
Max savings documented
500+
Enterprise clients served
£0
Service disruption reported
40+
Countries of operation
98.7%
Client retention rate
Filter by: All Oracle SAP VMware/Broadcom IBM
Client Success Stories

Real Savings. Real Enterprises. Real Independence.

Every organisation below made a decision their vendor didn't want them to make. They chose independent support — and came out ahead on every metric that matters.

Oracle
68% saved

Pan-European Commercial Bank Eliminates Oracle Support Premium

Financial Services Pan-European Oracle DB + E-Business Suite

A systemically important European bank faced £2.1m in Oracle support renewals across its core banking infrastructure. With DORA and PRA compliance requirements adding complexity, the vendor used regulatory risk as a lever to prevent the switch. We dismantled that argument — and delivered 68% cost reduction with zero service disruption.

£1.4m
Annual saving
15 min
Avg. response time
0
Disruptions
4 wks
Transition period
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SAP
60% saved

Global Pharmaceutical Group Resists S/4HANA Migration Pressure

Healthcare / Life Sciences Global SAP ERP + BW + CRM

SAP's 2027 ECC end-of-maintenance deadline was being weaponised to force a €6m S/4HANA migration this organisation didn't need yet. GxP validation requirements, multi-site complexity, and 14 years of customisations made the business case clear — stay on ECC, under independent support, and migrate on your own timeline.

60%
Support cost reduction
€6m
Migration deferred
3yr
Runway gained
100%
GxP compliance maintained
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VMware / Broadcom
78% saved

PE-Backed SaaS Platform Escapes Broadcom's Post-Acquisition Price Shock

Technology UK/US VMware vSphere + NSX + vSAN

When Broadcom acquired VMware and immediately restructured licensing into mandatory bundles, this PE-backed SaaS firm faced a 340% support cost increase at the worst possible time. With an exit in 18 months, EBITDA impact was existential. We extracted them from Broadcom's commercial trap and cut the support bill by 78%.

78%
Cost reduction
$2.8m
Annual saving
+$14m
Exit valuation impact
6 wks
Full transition time
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More Coming

These Are Just the Cases We Can Publish

Most of our enterprise clients operate under strict NDAs. The case studies above are the ones clients gave us explicit permission to publish. The actual breadth of our work — 500+ clients, 40+ countries, all four major vendors — is considerably wider. If you want a reference call with a current client in your sector, we can usually arrange one.

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Aggregate Outcomes

What Independent Support Delivers Across the Board

These figures represent aggregated outcomes from our full client base, not cherry-picked wins. The pattern is consistent because the vendor support model is consistently overpriced.

50–90%
Typical support cost reduction achieved by clients
15 min
Average initial response time, 24/7/365
98.7%
Client retention rate — clients who stay, stay
4.2 wks
Average time from contract signature to full coverage
Why These Results Are Repeatable

The GoVendorFree Difference Isn't Magic.
It's Structure.

Every outcome in our case studies traces back to the same operational foundation. We built our support model to out-execute vendor support in every measurable dimension that actually matters to your team.

🧠

Named Senior Engineers — Not Ticket Queues

Every client gets a dedicated senior engineer who knows their environment. No rotating L1/L2/L3 support chain. No re-explaining your architecture every call. The same person who answered your first ticket answers your hundredth.

🔒

No Vendor Upgrade Coercion

Vendor support exists to sell you the next product. Our support exists to keep your current environment running, indefinitely if needed. We have no financial incentive to push upgrades, migrations, or new SKUs onto your estate.

⚡

15-Minute SLA. Hard-Wired Into Every Contract.

15-minute initial response is not a marketing claim — it's a contractual obligation. Critical issues get our senior engineers engaged immediately, not routed through an offshore triage centre and escalated 48 hours later.

📋

Custom Support Plans for Complex Estates

No two enterprise environments are identical. We document your specific configurations, customisations, integrations, and regulatory constraints before Day 1. Your support plan reflects your reality, not a generic coverage matrix.

🌍

Global Coverage. Local Accountability.

40+ countries served. Follow-the-sun support engineering. Local regulatory compliance knowledge for GDPR, DORA, HIPAA, PRA, MAS, and more. Wherever your estate runs, we run with it.

📈

Savings Reinvested in Transformation

The organisations in our case studies didn't just cut costs — they redirected that budget into digital transformation, cloud migration, and competitive capability. Support savings become innovation budget when you stop overpaying vendors.

Your Renewal Is Coming. We Should Talk Before It Does.

Oracle, SAP, VMware/Broadcom, and IBM all follow the same playbook: build in switching costs, escalate pricing at renewal, use FUD to prevent evaluation. The best time to evaluate alternatives is before you're under pressure. Let's run your numbers.

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