Oracle, SAP, VMware and IBM didn't build their pricing models with your sector's budget cycles, compliance requirements, or operational realities in mind. We did. Independent support, calibrated to your industry — delivering 50–90% savings without compromise.
Enterprise software vendors sell the same support contract to a hospital system navigating GxP validation requirements and a retail chain managing seasonal volume spikes. The price is identical. The relevance is not.
GoVendorFree has built deep, sector-specific expertise across six industries. Our engineers understand your regulatory environment, your operational cadence, and the specific ways your business depends on Oracle, SAP, VMware and IBM systems. Independent support isn't a compromise — it's a better fit.
Select your industry to see how GoVendorFree addresses your specific software support challenges.
Banks, insurers, asset managers and capital markets firms operate under DORA, PRA, FCA, SEC and other regulatory frameworks that demand documented third-party risk management. Our support model is built to satisfy compliance and audit requirements — without locking you into vendor renewal cycles.
Financial Services SupportHospitals, pharmaceutical manufacturers, medical device companies and life sciences organisations depend on validated, stable systems. We support HIPAA, GDPR, GxP and GAMP 5 requirements — providing the change-control documentation and audit trails your regulatory obligations demand.
Healthcare SupportSAP ECC, Oracle EBS and IBM systems run production planning, supply chain and quality management in facilities that operate around the clock. We provide 24/7 cover for your manufacturing-critical applications — keeping your customisations intact and your operations uninterrupted while SAP pushes S/4HANA migrations.
Manufacturing SupportPeak trading windows — Christmas, Black Friday, end-of-season — leave no room for system instability. Retailers running Oracle, SAP and IBM across point-of-sale, ERP and supply chain need support that's available when they need it, not when the vendor's support portal is. We protect your peak periods, not vendor renewal timelines.
Retail SupportCentral government, local authorities, NHS trusts and defence organisations operate under procurement frameworks and budget constraints that commercial vendors routinely ignore. We work within G-Cloud, CCS and FedRAMP-compatible frameworks — delivering compliant, cost-efficient support that satisfies public spending scrutiny.
Public Sector SupportSaaS companies, IT services providers and PE-backed technology businesses understand software economics better than most. Oracle Java licensing, VMware virtualisation tax and IBM software audits represent extractive overhead on businesses that should be investing in growth. We eliminate that overhead.
Technology SupportIndependent support consistently delivers transformative cost reduction across all four major enterprise software vendors.
We are not a reseller, a broker, or a managed service provider. We are an independent support organisation that answers only to our clients.
Organisations across 40+ countries have used GoVendorFree to escape vendor pricing. Our reference base spans every major industry, including regulated sectors that demand the highest support standards.
Our SLA starts where vendor support typically ends. Senior engineers respond within 15 minutes on Priority 1 incidents — not the call centre agents and tiered escalation queues your vendor contract delivers.
The best evidence that our support model works is that our clients don't leave. A 98.7% retention rate means organisations that have experienced both vendor support and GoVendorFree support overwhelmingly stay with us.
Our engineers have spent careers inside Oracle, SAP, VMware and IBM support organisations. They know how these systems behave at the limits — and how to fix problems that vendor first-line support cannot reach.
Vendor support locks you into an upgrade roadmap designed to sell more licences. GoVendorFree supports your current version indefinitely — so your ERP decisions are driven by business value, not vendor deadline pressure.
We have been doing this since before the third-party support market became fashionable. Our processes, documentation practices, and engineering standards have been tested — and refined — across hundreds of client transitions.
Our assessments are free, confidential, and completed within 48 hours. Tell us your current vendor, contract value, and industry — and we will show you exactly what independent support would mean for your budget.
Tell us about your environment. We'll identify your savings opportunity and industry-specific support options within 48 hours.