SAP Third-Party Support Case Studies

Real client outcomes from enterprises that replaced SAP's annual support contract with GoVendorFree independent support — cutting costs by 57–72% without touching their production systems.

57–72%
Average SAP savings
5
SAP case studies
98.7%
Client retention rate
15 min
Response SLA
Client Outcomes

SAP Support Cost Reductions — By Sector

Every client below was paying SAP's standard 22% annual maintenance. None changed their SAP landscape. All achieved measurable savings within 90 days of switching.

Retail
57%
European Retail Chain — SAP ECC + Hybris
850-store network • SAP ECC 6.0 + SAP Hybris
Multi-country retailer eliminated €2.1M per year in SAP support fees while maintaining full system stability across 850 stores and a complex e-commerce integration.
Read case study
Pharmaceutical
60%
Global Pharma Group — SAP ECC + GRC
Tier-1 pharma • SAP ECC 6.0 + SAP GRC
A global pharmaceutical company running GxP-validated SAP environments achieved 60% support cost reduction while maintaining full audit trail integrity and regulatory compliance documentation.
Read case study
Energy
72%
Energy Sector — SAP IS-U + PM
500+ engineers • SAP IS-U, SAP PM
A utility company managing a highly customised SAP IS-U implementation replaced vendor support with GoVendorFree, achieving 72% savings while handling complex custom code maintenance the vendor had refused to touch.
Read case study
Technology
68%
SaaS Technology Firm — SAP S/4HANA
Fast-growth SaaS • SAP S/4HANA
A high-growth SaaS company locked into SAP S/4HANA support costs at 22% annual maintenance. Switched to GoVendorFree post-go-live to reduce recurring costs while preserving access to SAP expertise for ongoing optimisation.
Read case study
Pharma / Multi-Vendor
64%
Pharma Group — SAP + Oracle Third-Party Support
$4B revenue group • SAP ECC + Oracle Database
A large pharmaceutical group consolidating SAP and Oracle support under a single third-party provider, eliminating dual vendor management overhead and achieving blended savings of 64% across both platforms.
Read case study

What Could You Save on SAP Support?

Most enterprises running SAP ECC or S/4HANA on vendor maintenance are overpaying by 50–70%. A 15-minute conversation is all it takes to find out exactly where your budget is going.

Get Your Free SAP Savings Assessment How Our SAP Support Works